Schedule A Free Consultation

The consultation is the best way for us to learn about your tech needs and for you to ask your questions about us.

It also comes at zero cost to you!

How long does a typical IT consulting project take?

Project timelines vary depending on the scope and complexity of your needs. Simple system optimizations or CRM setups can often be completed within 1-2 weeks, while comprehensive tech stack overhauls may take 4-8 weeks. During our initial consultation, we'll provide you with a realistic timeline based on your specific requirements and prioritize quick wins to deliver immediate value.

What if I'm not tech-savvy? Will I be able to understand and use the systems you implement?

Absolutely! We specialize in making complex technology simple and user-friendly. Part of our service includes comprehensive training and documentation tailored to your team's skill level. We believe technology should enhance your business operations, not complicate them, so we ensure everything we implement is intuitive and comes with ongoing support.

Do you work with businesses outside of your local area?

Yes, we work with small businesses worldwide. Most of our services can be delivered remotely, including system design, CRM management, workflow automation, and email deliverability monitoring. We use secure collaboration tools and video conferencing to maintain close communication throughout every project, ensuring the same level of service regardless of location.

What happens if something breaks or stops working after you've completed a project?

We provide ongoing support and maintenance services to ensure your systems remain operational and up-to-date. This includes proactive monitoring, technical support, and quick issue resolution. We also offer different support packages to match your needs and budget, so you'll never be left wondering what to do if something goes wrong.

How do you ensure my business data and systems remain secure?

Security is a top priority in everything we do. We follow industry best practices for data protection, implement appropriate access controls, use secure communication channels, and ensure all systems we design include proper security measures. We also provide guidance on cybersecurity best practices for your team and can help implement additional security measures as your business grows.

Can you help integrate our existing software with new tools?

Yes, integration is one of our core strengths. We specialize in making different software systems work together seamlessly, whether it's connecting your CRM to your email marketing platform, integrating accounting software with your e-commerce site, or automating data flow between various business applications. We'll assess your current tech stack and design integration solutions that eliminate manual data entry and reduce errors.

What makes The Great Geek different from other IT consultants?

We focus specifically on small businesses and understand the unique challenges you face - limited budgets, small teams, and the need for systems that work reliably without constant maintenance. Unlike larger consulting firms, we provide personalized service with quick turnaround times. Our goal-driven approach means we measure our success by your business growth, not just technical implementations.

Do you provide training for my team on new systems?

Yes, comprehensive training is included in all our implementations. We create customized training materials and conduct hands-on sessions to ensure your team feels confident using any new systems or processes. We also provide ongoing support and are always available to answer questions or provide additional training as needed.

What if I need ongoing IT support after a project is complete?

We offer flexible ongoing support options ranging from on-demand assistance to comprehensive managed IT services. This can include regular system monitoring, software updates, troubleshooting, and strategic technology planning. We'll work with you to determine the level of ongoing support that best fits your business needs and budget.